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Public Interest Incorporated Foundation Hyogo International Association

HOME > Advisory Services

Updated: April 3, 2023

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Advisory Services

Advisory services for foreign residents in the prefecture are available. Services are offered in multiple languages.

Yorisoi Hotline (Helpline for Foreigners)

Provides free over-the-phone advisory services in seven languages. View the following website for more information.

Yorisoi Hotline (External link)( External link )( Displayed in another window )

Languages Supported:

  • English (English)
  • Tagalog (Tagalog)
  • Portuguese (português)
  • Korean (한국어)
  • Thai (ภาษาไทย)
  • Chinese (中文)
  • Spanish (Español)

Steps

  • (1) Call the Yorisoi hotline (0120-279-338).
  • (2) Listen to the voice instructions in Japanese. Press 2 on the dialer.
  • (3) Speak to the adviser on the phone.

Advisory Services for Foreign Residents in Hyogo Prefecture

*Most are closed at lunch time and on New Year and national holidays.

As of June 2018

[1] Consultations on Daily Life Affairs
  •  
[2] Special Consultations

[1] Consultations on Daily Life Affairs

 

Name   of Institution Language(s)   Supported Day(s) Time(s) TEL Notes
Hyogo Multicultural Counseling  Center  InformationPublic Interest Incorporated Foundation  Hyogo  International Association Information  and Advisory Service Center English 

Mon/Tue/

Wed/Thur

 09:00 -  17:00 078-382-2052 ※Consultation  in  Korean,Tagalog,Indonesian, Thai ,Nepalese, Vietnamese,Burmese,Khmer,  Malaysian, Mongolian, Sinhalese, Hindi, French, German, Italian, Russian and Ukranian are also  available  via external interpreters.
Chinese

Mon/Wed/

Thur/Fri
Spanish Mon  - Fri
Portuguese

Mon/Tue/

Thur/Fri
NGO  Network for Foreigners' Assistance  KOBE Japanese

Saturday  

and Sunday 

 09:00 -  17:00 078-232-1290 ※Consultation   in Korean,Vietnamese,Indonesian, Thai,Nepalese, Burmese,Khmer,  Malaysian, Mongolian, Sinhalese, Hindi, French, German, Italian,  Russian and Ukranianare also available via external interpreters. 
English
Chinese
Spanish
Portuguese
Tagalog
Kobe International Community  Center English Mon  - Fri 09:00 -  17:00 078-742-8705  
Chinese Mon  - Fri
Vietnamese Mon/Wed
Spanish Tue/Thur
Portuguese Thursday
Korean Friday
Filipino Wednesday
Nepalese Monday
Thai Tuesday
Indonesian Friday
Ukranian

Thursday

( 2 times

a month)

 13:00-17:00
Refugee  Assistance Headquarters

Vietnamese,

English

 Mon -  Fri 09:30 -  17:00 078-361-1700 -  Services for refugees.
NGO  Network for Foreigners' Assistance  KOBE English Friday 10:00 -  20:00 078-232-1290 - Open  on holidays  falling on a Friday; however, the consultation time for  your required  language must be confirmed beforehand.
Spanish
Tagalog
Portuguese 13:00  - 20:00
Himeji-hatsu Sekai

English, 

Chinese,

Spanish,

Vietnamese

 2nd/4th  Sun 14:00  - 17:00 079-287-0821  
English without above anytime 080-5360-4297  
Kansai Brazilian Community  (CBK)(Non-Profit  Organization) Portuguese Tue -  Sun 10:00 -  16:30 078-222-5350  
Hyogo Latin Community Spanish Mon  - Fri 10:00  - 17:00 078-739-0633  
Vietnam Yume KOBE Vietnamese

Tue/Thur

/Fri

 10:00  - 17:00 078-736-2987  
Himeji  Cultural and  International Exchange Foundation

Portuguese, Spanish,

Chinese

 Tuesday 13:00 -  16:00 079-221-2159  
Vietnamese Mon-Fri 13:00  - 17:00
English French Mon-Fri 9:00-12:00 13:00-17:00
Amagasaki City hall English Mon-Fri 10:00-12:00 13:00-16:00 06-6489-6449 Other languages are also available via external interpreters.
Vietnamese
Chinese
Nishinomiya  City International Association

English

Chinese

Daily

(except Tue)

 09:45 -  18:00 0798-32-8680 -  Reservations are  required for Korean, Portuguese, Spanish, and French.
Public Relations and International  Exchange Section,  Planning Department, Ashiya City English Mon  - Fri 09:00  - 17:30 0797-38-2008  
Certified NPO Corporation Ashiya  Cosmopolitan Association (ACA) English Daily 09:00 -  17:00 0797-34-6340 0797-25-0511  
(except Wed)
Chinese Sat/Sun
Spanish 5 days a week
Peace & International Affairs  Section, Itami City Office

English, Chinese,Korean, Vietnamese, Filipino, Nepalese, Indonesian,

Thai, Burmese, Hindi,

Khmer, Spanish, Porutuguese, French,

Russian

 Mon  - Fri 09:00  - 17:30 072-784-8148 Only videophone interpreters can provide consultation in foreign languages.
Toyooka City Advisory Service English Mon - Fri 09:00  - 16:00 0796-23-0341 -  Commissions organizations to offer Japanese  language classes in the  area.
Kakogawa International Association English, Chinese Tue -  Sun 09:00 -  17:00 079-425-1166 Closed on Tuesdays following Mondays that fall  on a  holiday. Services in  other languages also available upon  reservation.
Culture Policy Section, Town Creation  Office, Department  of Industrial Culture,Takarazuka  City English  Chinese German Spanish upon  reservation upon  reservation 0797-77-2009 Reservations are required.
Takarazuka  International Friendship Association English ,(Chinese, German,  Spanish)

Mon/Tue/

Thur/Fri

 10:00  - 12:00 0797-76-5917 -  Reservations are  required for languages other than English.
Saturdays 10:00  - 12:00
13:00 - 15:00
Miki City hall English Mon  - Fri 08:30  - 17:00 0794-89-2315  
Miki  International Association English Mon  - Fri 08:30  - 17:00 0794-89-2318  
Takasago  International Association English Mon -  Fri 09:00  - 17:15 079-443-9132  
*Open until  20:45 on Mon/Wed.
Ono  International Association English Friday 13:00 -  16:00 0794-62-6763 Reservations  are  required for languages other than English.

Spanish Chinese

Purtuguese

Korean

Indonesian  Vietnamese
Sanda  International Association English 2nd  Wed 10:30 -  12:30 079-559-5164  
Chinese 4th  Sat
Sasayama  International Center of  Understanding (Non-Profit Organization) Chinese Wednesday 09:00 -  12:00 079-590-8125  
Filipino
Portuguese Wednesday 13:00 -  16:00
English
Tamba City International Association

English/Chinese/

Portuguese/

Vietnamese

 Mon  - Fri 10:00  - 17:00 0795-72-5880 -  Reservations are required (the schedule can be  adjusted).
Tatsuno International Association English Tue  - Sat 09:00  - 16:00 0791-63-0221  
  Inagawa Town

English,Chinese, Korean, Portuguese,Spanish, Vietnamese, Filipino, Tahi, French, Nepalese,

Hindi, Russian, Indonesian, Khmer, Burmese and Ukranian

 Mon  - Fri 8:45  - 17:30 072-766-8783 Priority for reservations                                                 Consultation is provided via translator or video call
Harimacho International Friendship  Association English Mon  - Fri 09:00  - 17:00 079-435-2364  
Kato city Vietnamese Mon  - Fri 08:30-12:00, 13:00-14:30 0795-43-0388 in person only                                      
Chinese 08:30 -12:00  13:00 -17:15
Kato International Association Vietnamese

Tue/Wed/

Thur/

1st and

3rd Sat

 9:00-12:00 13:00-17:00 0795-42-6633  
Inami International Association English Mon  - Fri 9:00-12:00 079-492-1212 Consultation is provided via translator.
Nehime College

English,Chinese, Portuguse,

Spanish, Vietnamese,Lao,

Indonesian, Korean

Tue/Wed/

Thur/

Sat/Sun

 09:00  - 17:45 0790-33-9455 ※Reservation required for Vietnamese,Lao,Indonesian,Korean.

[2] Special Consultations

(1) Legal Affairs

Name of Institution Language(s)  Supported Day(s) Time(s) TEL Notes
Public Interest Incorporated  Foundation Hyogo International Association　Information and Advisory Service  Center English Monday 13:00 -  14:00 078-382-2052 Consultations  are provided by lawyers. Reservations are required.
Chinese
Spanish
Portuguese 14:00  - 15:00
Nishinomiya City International Association English Every  other month 13:00 -  16:00 0798-32-8680 Consultations  are provided by administrative and judicial scriveners.
Chinese 3rd  Sun Reservations  are required.
Japan Legal Support Center (JLSC, Houterasu)

English,  Chinese, Spanish, Portuguese, Vietnamese,Korean,Tagalog,Nepalese,

Thai,Indonesian

 1st/3rd  Wed 13:30 -  15:30 0570-078334 Services  are provided to people with low income.
Consultations are conducted face-to-face  (reservations are required);
*Reservations are required for other languages. Limited  to one hour per person.

(2) Labor and Employment

Name of  Institution Language(s)  Supported Day(s) Time(s) TEL Notes
Inspection Division, Labour Standards Department, Hyogo Labour  Bureau Chinese Tue,  Wed

09:30  - 12:00

13:00 - 17:00

 078-371-5310 Provides  consultations on matters related to the Labor Standards Act.
Himeji Labour Standards Inspection Office Vietnamese Thursday  1st/3rd /5th Fri

9:30-12:00

13:00 - 17:00

 079-224-8181 Provides  consultations on matters related to the Labor Standards Act.
Telephone Consultation Service  for Foreign Workers English Mon  - Fri 10:00 - 12:00 13:00-15:00 0570-001701 Provides consultations on matters related to the  Labor Standards Act.
Chinese Mon  - Fri 0570-001702
Portuguese Mon  - Fri 0570-001703
Spanish Mon  - Fri 0570-001704
Tagalog Mon  - Fri 0570-001705
Vietnamese Mon  - Fri 0570-001706
Burmese Mon 0570-001707
Nepalise Tue/Wed/Thu 0570-001708
Korean Wed/Fri 0570-001709
Thai Wed 0570-001712
Indonesian Wed 0570-001715
Khmer Wed 0570-001716
Mongolian Fri 0570-001718
Hello Work Kobe(Employment  Service for Foreign Workers) Chinese Mon/Fri 10:00  - 12:00  13:00  - 16:00 078-362-8610 Provides  job consultations.
English Tue/Wed/Thur 13:00 -  17:00
Spanish
Portuguese
Vietnamese Thur/Fri 13:00  - 16:00
Hello Work Himeji Vietnamese Tue 13:00 -  16:00 079-222-4431 Provides  job consultations.
2nd/4th  Thur
Chinese 1st/3rd/5th  Thur
Spanish Monday 13:00 -  17:00
Portuguese
English

(3) Immigration and Visa

Name of Institution Language(s)   Supported Day(s) Time(s) TEL Notes
Immigration  Information Center English Mon  - Fri 08:30 -  17:15 0570-013904  
Chinese Mon  - Fri
Spanish Mon/Tue/Thur
Portuguese Mon/Tue/Thur
Public  Interest  Incorporated Foundation Hyogo International Association Information and  Advisory Service Center      English 3rd   Thursday 13:30～14:30   14:30～15:30 15:30～16:30 078-382-2052 Immigration   bureau staff may be consulted for advice. (in person only)
    Chinese
    Spanish
    Portuguese
Kobe International   Community Center English, Chinese (Consultation is required for  other languages.) 1st/3rd  Wed  13:30 -  16:30 (078) 742-8705 Visa  consultations are provided by  administrative scriveners;limited to one hour per person 
2nd Fri 13:30  - 16:30 Immigration   bureau staff may be consulted for advice. (in person only)
Nishinomiya  City International Association English  Chinese Odd  number month 3rd Sun 13:00  - 16:00 0798-32-8680 Consultations  are provided by administrative and judicial scriveners. Reservations are  required.

(4) Education

Name of Institution

Language(s) Supported

Day(s)

Time(s)

TEL

Notes

Hyogo Prefectural Board of Education: Multicultural Children's Center

 Japanese
(Contact the office in advance via phone or email to request an interpreter.)		 Mon - Fri 09:00 - 17:00 (Contact the office in advance via phone or email to request an interpreter.)  

(5) Human Rights

Name of  Institution Language(s)  Supported Day(s) Time(s) TEL Notes
Human rights　Counseling Office  for Legal Affairs Bureau English Mon -  Fri 09:00 -  17:00 0570-090911

-  Connects to the Ministry of Justice or the applicable

 District Legal Affairs  Bureau

with multilingual interpretation services available over the phone.
Chinese
Korean
Filipino
Portuguese
Vietnamese
Nepalese
Spanish
Indonesian
Thai

 

 

 

 

 

 

Inquiries

公益財団法人兵庫県国際交流協会 事業推進部 外国人県民インフォメーションセンター 

〒650-0044 神戸市中央区東川崎町1丁目1番3号 神戸クリスタルタワー6階(兵庫県民総合相談センター内)

TEL: 078-382-2052

FAX: 078-382-2012

 

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